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FAQ
- Do I need a prescription to order from peoplerx.com?
- Am I limited to the amount of medication I can buy?
- How much will I save?
- How can peoplerx.com offer such great savings?
- At what point will I be charged for an order?
- Will I be required to pay sales taxes?
- How do I cancel or change an order?
- What is your Return & Refund policy?
- What should I do if my package arrives, but it\'s missing one of the drugs I ordered?
- What should I do if I receive the wrong medication?
- What should I do if the package arrives damaged?
- What policies does peoplerx.com employ to ensure my privacy?
- What security measures does peoplerx.com use to ensure my privacy and safety?
- How long is it likely to take for my order to arrive?
- Are there factors that might slow down or delay the processing of my order?
- Do I need to sign for my package?
- Do I need a prescription to order from peoplerx.com?
- Yes, A valid prescription based on a face-to-face medical consultation is required from a physician licensed to practice in your area of residence. We can file your prescriptions, once a Canadian doctor has received your Customer Order Form and valid prescription and approved the prescription under his/her Canadian license. You can purchase a maximum 3 months\' supply of each of your medications, provided that you have a valid prescription. We can fill refills as they come due, if your physician writes a prescription for more than a 3 months supply. We cannot legally ship any narcotic or controlled substance across borders.
- Am I limited to the amount of medication I can buy?
- # Regulations allow individuals to import a maximum 3-month supply of medication for personal use. Any amount beyond this 3-month limit is not considered for \\\\\\\"personal use\\\\\\\". Should your physician prescribe a drug that you\\\\\\\'ll be taking for more than three months, peoplerx.com will gladly provide refills as they come due.
- How much will I save?
- You can save between 35% and 80% off the cost of your prescription drugs. This can add up to hundreds of dollars in savings per order and thousands of dollars over the course of a few years.
- How can peoplerx.com offer such great savings?
- Price controls are a big part of the reason. The Canadian government limits how much a pharmaceutical manufacturer can charge for a brand name drug. Further contributing to the lower costs is the fact that Canadian pharmaceutical manufacturers are not permitted to advertise their products, thus lowering their operating costs.
- At what point will I be charged for an order?
- # Your credit card will be charged ONLY AFTER your original prescription has been received by peoplerx.com.
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- How do I cancel or change an order?
- Call peoplerx.com immediately and we will be pleased to make the requested changes for you. Please do not delay. We process orders as quickly and efficiently as possible. Once your order has been processed and shipped, we regret that it cannot be changed or canceled. That\\\\\\\'s why it\\\\\\\'s so important to carefully review your order before sending it to us.
- What is your Return & Refund policy?
- In order to protect public health and safety - including yours � international law prohibits the resale or reuse of prescription medications. Therefore, peoplerx.com CANNOT accept returns on prescription products. If you have any questions or comments regarding this policy, please speak to a peoplerx.com Customer Care Representative.
- What should I do if my package arrives, but it\'s missing one of the drugs I ordered?
- Call peoplerx.com immediately. We will review your original order form and prescription, verifying the content of each. Remember, we cannot ship an ordered medication unless we have received a valid copy of the original prescription. Should the missing medication prove to be a result of an oversight on our part, we will rush the missing drug to you in priority and at our expense. Your satisfaction is always our priority.
- What should I do if I receive the wrong medication?
- Call peoplerx.com immediately. We will review your original order form and prescription, verifying the content of each. Should your receiving the wrong medication prove to be a result of an oversight on our part, we will rush the correct drug to you in priority and at our expense. Your satisfaction is always our priority.
- What should I do if the package arrives damaged?
- Call peoplerx.com immediately. We will gladly send a replacement order to you, free of charge. Your satisfaction is always our priority.
- What policies does peoplerx.com employ to ensure my privacy?
- Peoplerx.com, along with its affiliated Canadian pharmacy, maintains the highest professional standards regarding the confidentiality of patient information. We will not release or share any prescription, personal, medical or financial information with anyone, other than the reviewing Canadian physician, the customer to whom the information applies or the physician who prescribed the medications ordered, without the express written consent of the patient. To review our complete privacy policy, tern to privacy policy.
- What security measures does peoplerx.com use to ensure my privacy and safety?
- Whether ordering a prescription or making a payment, peoplerx.com utilizes the latest in security technology to protect your best interests. Accordingly, we maintain top-level security standards to ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration or misuse. All safety and security measures are commensurate to the sensitivity level of your information. Electronic client files are kept in a secured environment with restricted access. Paper-based files are stored in restricted access areas.
- How long is it likely to take for my order to arrive?
- # Refill orders are processed within 12 days, including shipping time. Your first order, however, may take up to 21 days to process and ship (once your completed New Customer Order Form and valid prescriptions are received). The sooner you provide the required documents, the sooner you\'ll be saving with peoplerx.com.
- Are there factors that might slow down or delay the processing of my order?
- # At peoplerx.com, our goal is to process and ship your medications as accurately, safely and quickly as possible. On occasion, however, certain factors may intervene to slow the process. These may include: o Delays in receiving a copy of the prescription from you or your doctor. o Your New Customer Order Form contains inaccurate information or is incomplete. To help ensure your medications are delivered promptly, complete your New Customer Order Form carefully. Above all, always send a valid prescription for any new medications you wish to purchase from peoplerx.com
- Do I need to sign for my package?
- Yes, signature is required upon delivery. This is to help ensure that your package is delivered to the right person.