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PRAIVACY POLICY
WE WORK HARD TO EARN AND MAINTAIN YOUR TRUST
At peoplerx.com, protecting your personal information is a responsibility and trust we take seriously. Simply put, we do everything possible to ensure your complete and absolute privacy.
Above all, underscoring our unwavering commitment to you, we faithfully adhere to the Ten Privacy Principles, as set forth in the Personal Information Protection and Electronic Documents Act. As outlined below, these Principles govern peoplerx.com actions as they relate directly to the use of personal information - your information.
Ten Privacy Principles
Principle 1 - Accountability
Maintaining and protecting any personal information under our control. In order to achieve this mandate,peoplerx.com has designated an individual within the company who is dedicated to and accountable for our complete adherence to the Ten Privacy Principles.
Principle 2 - Identifying Purposes.
The purposes for which personal information is collected shall be identified before or at the time the information is collected.
Principle 3 - Consent.
Customers' knowledge and consent are required for the collection, use or disclosure of personal information unless required by law.
Principle 4 - Limiting Collection.
Personal information collected is limited to those details necessary for the purposes identified by peoplerx.com. Information must be collected by fair and lawful means.
Principle 5 - Limiting Use, Disclosure and Retention.
Personal information may only be used or disclosed for the purpose for which it was collected, unless the customer has otherwise consented, or when it is required or permitted by law. Personal information may only be retained for the period of time required to fulfill the purpose for which it was collected.
Principle 6 - Accuracy.
Personal information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
Principle 7 - Safeguarding Personal information.
Personal information must be protected by security safeguards that are appropriate to the sensitivity level of the information.
Principle 8 - Openness.
peoplerx.com is required to make information available to customers regarding the policies and practices that apply to the management of their information.
Principle 9 - Customer Access.
Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.
Principle 10 - Handling Customer Complaints and Suggestions.
Questions or inquires with respect to the Ten Privacy Principles outlined herein or about our practices may be made by contacting the designated person accountable for privacy at peoplerx.com.
Additional Guidelines
The guidelines below set forth the principles employed in gathering, using, maintaining and protecting personal information provided to peoplerx.com.
The Types of Personal Information We Collect
peoplerx.com gathers and uses only the information that is necessary for filling your orders for our products and services. It typically includes the following personal information:
Name, mailing address, e-mail address, telephone & fax numbers, the name of your primary physician and his or her contact information, age, height, weight, sex, date of birth, the existence and types of allergies, the medications requested, your personal medical history information, details of your existing medications, credit card information, including card type and number, expiration date and name of card holder, and prescription information.
The choice whether or not to provide peoplerx.com with personal information is always at the discretion of the Customer. Your decision to withhold particular details, however, may limit the products and services we are able to provide and make it more difficult for us to advise you or suggest appropriate alternatives. If we are unable to accommodate your request, based on the information that has been provided, we may ask for additional details in order to identify other ways to be of assistance. We may also maintain a file containing contact history that is used for customer inquiry purposes.
If a member elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. peoplerx.com will automatically send the friend a one-time email inviting them to visit the site. peoplerx.com stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact peoplerx.com customer support to request the removal of this information from our database.
When you visit our web site, no information is collected that could identify you personally, unless you choose to provide it voluntarily. You are welcome to browse the web site at any time anonymously and privately without revealing any personal information about yourself.
The Purposes For Which We Use Personal Information
Personal information is used to communicate with you, enhance your telephone transactions with us or your visit to our web site, process orders and effectively provide the products, services and attention you have requested. Personal information is subsequently provided to a Canadian physician in order to review and approve your prescription. All peoplerx.com medical personnel are bound by strict confidentiality agreements.
Personal information can be used to remind our customers of upcoming prescription refills. These reminders are communicated to our customers by phone or by email. The customer may contact peoplerx.com customer support and request the removal of their names from our refill reminder service.
Personal information is used for the purposes disclosed to you. Should your information be required for a different purpose, you will be notified and your consent requested.
In some instances, we may also be required to disclose certain information to specified authorities, such as in the furtherance of a legal proceeding or court order. Precautions are taken to satisfy peoplerx.com that the authorities making the request have legitimate grounds to do so, with only that information specifically requested disclosed.
Some situations exists where we are legally permitted to disclose personal information, as when employing reasonable and legal methods to collect a delinquent account, a medical emergency or suspicion of illegal activities. Should a sale of all or substantially all of the assets of peoplerx.com occur, personal information records may be transferred to the purchaser. In such a case, users will be notified of the business transfer per our notification of changes section below.
At times, peoplerx.com contracts outside organizations to perform specialized services. Our trusted service suppliers may at times be responsible for processing and handling some of the information we receive from you. All peoplerx.com suppliers are bound by strict confidentiality agreements.
Cookies & Anonymous Information
Anonymous/non-personal information may also be collected. Anonymous/non-personal information is information that cannot be associated with or traced back to a specific individual or business entity.
A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We only use session ID cookies. Concerning session ID cookie, once users close the browser, the cookie simply terminates.
By setting a cookie on our site, the shopping cart will remember the products selected by the user, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to use the shopping cart or sign into his/her account.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Security Measures
Current technologies are used. Accordingly, we maintain top-level security standards to ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration or misuse. All safety and security measures are commensurate to the sensitivity level of your information. Electronic client files are kept in a secured environment with restricted access. Paper-based files are stored in restricted access areas.
Our server environment is managed and our firewall infrastructure is strictly adhered to. Our security practices are reviewed periodically. Throughout, we employ current technologies to assist us in protecting the confidentiality and privacy of your information.
In the course of daily operations, every effort is made to restrict access to personal information only to those authorized employees who have a legitimate business purpose and reason for accessing it. All employees of peoplerx.com are required to abide by the privacy standards we have established and to follow all applicable laws and regulations, as a condition of their employment. Unauthorized access to and/or disclosure of client information by an employee of peoplerx.com is strictly prohibited. All employees are expected to maintain the confidentiality of personal information at all times. Failure to do so will result in appropriate disciplinary measures, which may include dismissal.
Accessing and Amending Your Information
Since decisions are made based on the information we have, it is important that your personal information be accurate and complete. As a customer, you have the right to access, verify and amend the information held in your personal and financial files.
We encourage you to amend inaccuracies and make corrections as often as necessary so that we will have up-to-date information. Despite our best efforts, errors sometimes do occur. If you identify any incorrect or out-of-date information in your file(s), we will make the proper changes. To request a change in your file, you can contact peoplerx.com customer support. Where appropriate, we will communicate these changes to other parties who may have unintentionally received incorrect information from us.
Privacy Contact
If you have any questions, comments or concerns about this Privacy Policy, please contact our customer support.
Updating this Policy
Additions, modifications or removal of portions of this policy may be made, if we feel it is appropriate. However, if we decide to make a material change to our privacy policy, and use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our Web site for 30 days. You may determine when this policy was last updated by referring to the modification date found at the bottom of the Privacy Policy web page.
At peoplerx.com, protecting your personal information is a responsibility and trust we take seriously. Simply put, we do everything possible to ensure your complete and absolute privacy.
- Strict confidentiality and security are maintained at every level of our organization.
- We meet or exceed the stringent, privacy standards established by Canada's Personal Information Protection and Electronic Documents Act.
- All Internet transactions utilize the latest encryption tools and standards (128 bits), as provided by VeriSign, the gold standard in Internet privacy, security and safety.
Above all, underscoring our unwavering commitment to you, we faithfully adhere to the Ten Privacy Principles, as set forth in the Personal Information Protection and Electronic Documents Act. As outlined below, these Principles govern peoplerx.com actions as they relate directly to the use of personal information - your information.
Ten Privacy Principles
Principle 1 - Accountability
Maintaining and protecting any personal information under our control. In order to achieve this mandate,peoplerx.com has designated an individual within the company who is dedicated to and accountable for our complete adherence to the Ten Privacy Principles.
Principle 2 - Identifying Purposes.
The purposes for which personal information is collected shall be identified before or at the time the information is collected.
Principle 3 - Consent.
Customers' knowledge and consent are required for the collection, use or disclosure of personal information unless required by law.
Principle 4 - Limiting Collection.
Personal information collected is limited to those details necessary for the purposes identified by peoplerx.com. Information must be collected by fair and lawful means.
Principle 5 - Limiting Use, Disclosure and Retention.
Personal information may only be used or disclosed for the purpose for which it was collected, unless the customer has otherwise consented, or when it is required or permitted by law. Personal information may only be retained for the period of time required to fulfill the purpose for which it was collected.
Principle 6 - Accuracy.
Personal information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
Principle 7 - Safeguarding Personal information.
Personal information must be protected by security safeguards that are appropriate to the sensitivity level of the information.
Principle 8 - Openness.
peoplerx.com is required to make information available to customers regarding the policies and practices that apply to the management of their information.
Principle 9 - Customer Access.
Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.
Principle 10 - Handling Customer Complaints and Suggestions.
Questions or inquires with respect to the Ten Privacy Principles outlined herein or about our practices may be made by contacting the designated person accountable for privacy at peoplerx.com.
Additional Guidelines
The guidelines below set forth the principles employed in gathering, using, maintaining and protecting personal information provided to peoplerx.com.
The Types of Personal Information We Collect
peoplerx.com gathers and uses only the information that is necessary for filling your orders for our products and services. It typically includes the following personal information:
Name, mailing address, e-mail address, telephone & fax numbers, the name of your primary physician and his or her contact information, age, height, weight, sex, date of birth, the existence and types of allergies, the medications requested, your personal medical history information, details of your existing medications, credit card information, including card type and number, expiration date and name of card holder, and prescription information.
The choice whether or not to provide peoplerx.com with personal information is always at the discretion of the Customer. Your decision to withhold particular details, however, may limit the products and services we are able to provide and make it more difficult for us to advise you or suggest appropriate alternatives. If we are unable to accommodate your request, based on the information that has been provided, we may ask for additional details in order to identify other ways to be of assistance. We may also maintain a file containing contact history that is used for customer inquiry purposes.
If a member elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. peoplerx.com will automatically send the friend a one-time email inviting them to visit the site. peoplerx.com stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact peoplerx.com customer support to request the removal of this information from our database.
When you visit our web site, no information is collected that could identify you personally, unless you choose to provide it voluntarily. You are welcome to browse the web site at any time anonymously and privately without revealing any personal information about yourself.
The Purposes For Which We Use Personal Information
Personal information is used to communicate with you, enhance your telephone transactions with us or your visit to our web site, process orders and effectively provide the products, services and attention you have requested. Personal information is subsequently provided to a Canadian physician in order to review and approve your prescription. All peoplerx.com medical personnel are bound by strict confidentiality agreements.
Personal information can be used to remind our customers of upcoming prescription refills. These reminders are communicated to our customers by phone or by email. The customer may contact peoplerx.com customer support and request the removal of their names from our refill reminder service.
Personal information is used for the purposes disclosed to you. Should your information be required for a different purpose, you will be notified and your consent requested.
In some instances, we may also be required to disclose certain information to specified authorities, such as in the furtherance of a legal proceeding or court order. Precautions are taken to satisfy peoplerx.com that the authorities making the request have legitimate grounds to do so, with only that information specifically requested disclosed.
Some situations exists where we are legally permitted to disclose personal information, as when employing reasonable and legal methods to collect a delinquent account, a medical emergency or suspicion of illegal activities. Should a sale of all or substantially all of the assets of peoplerx.com occur, personal information records may be transferred to the purchaser. In such a case, users will be notified of the business transfer per our notification of changes section below.
At times, peoplerx.com contracts outside organizations to perform specialized services. Our trusted service suppliers may at times be responsible for processing and handling some of the information we receive from you. All peoplerx.com suppliers are bound by strict confidentiality agreements.
Cookies & Anonymous Information
Anonymous/non-personal information may also be collected. Anonymous/non-personal information is information that cannot be associated with or traced back to a specific individual or business entity.
A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We only use session ID cookies. Concerning session ID cookie, once users close the browser, the cookie simply terminates.
By setting a cookie on our site, the shopping cart will remember the products selected by the user, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to use the shopping cart or sign into his/her account.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Security Measures
Current technologies are used. Accordingly, we maintain top-level security standards to ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration or misuse. All safety and security measures are commensurate to the sensitivity level of your information. Electronic client files are kept in a secured environment with restricted access. Paper-based files are stored in restricted access areas.
Our server environment is managed and our firewall infrastructure is strictly adhered to. Our security practices are reviewed periodically. Throughout, we employ current technologies to assist us in protecting the confidentiality and privacy of your information.
In the course of daily operations, every effort is made to restrict access to personal information only to those authorized employees who have a legitimate business purpose and reason for accessing it. All employees of peoplerx.com are required to abide by the privacy standards we have established and to follow all applicable laws and regulations, as a condition of their employment. Unauthorized access to and/or disclosure of client information by an employee of peoplerx.com is strictly prohibited. All employees are expected to maintain the confidentiality of personal information at all times. Failure to do so will result in appropriate disciplinary measures, which may include dismissal.
Accessing and Amending Your Information
Since decisions are made based on the information we have, it is important that your personal information be accurate and complete. As a customer, you have the right to access, verify and amend the information held in your personal and financial files.
We encourage you to amend inaccuracies and make corrections as often as necessary so that we will have up-to-date information. Despite our best efforts, errors sometimes do occur. If you identify any incorrect or out-of-date information in your file(s), we will make the proper changes. To request a change in your file, you can contact peoplerx.com customer support. Where appropriate, we will communicate these changes to other parties who may have unintentionally received incorrect information from us.
Privacy Contact
If you have any questions, comments or concerns about this Privacy Policy, please contact our customer support.
Updating this Policy
Additions, modifications or removal of portions of this policy may be made, if we feel it is appropriate. However, if we decide to make a material change to our privacy policy, and use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our Web site for 30 days. You may determine when this policy was last updated by referring to the modification date found at the bottom of the Privacy Policy web page.